Techsnap Agentic Ai Private Limited
Last Updated: December 2024
Techsnap Private Limited, referred to as Techsnap, we, or us, is committed to protecting the privacy and personal information of all users including students, parents, educators, universities, partners, and visitors to our platform. This Privacy Policy explains in detail how we collect, use, store, share, secure, and process personal data when you use our services. It also describes your rights and choices regarding your information.
By using Techsnap services, creating an account, or accessing our platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal information according to applicable law. If you do not agree with any part of this Privacy Policy, you should stop using our services.
Techsnap provides an education technology platform that works closely with universities, colleges, educational institutions, departments, and training partners. Through these partnerships we support learning, assessments, testing, certifications, academic analytics, mentoring, placement preparation, and related services.
In some cases, we may receive student data directly from educational institutions under lawful agreements. In other cases, students create accounts individually on our platform. In every situation we handle student data responsibly, securely, and strictly for educational purposes only. We do not sell personal or student data.
Techsnap adheres to privacy and data protection requirements including:
Where applicable we also follow international best practices including principles inspired by GDPR, COPPA, FERPA style educational confidentiality, and global edtech privacy frameworks.
Note: Techsnap may act as a Data Fiduciary when collecting data directly from users and as a Data Processor when handling data on behalf of institutions. In both roles, we operate according to lawful purpose, necessity, transparency, and data minimization.
Techsnap collects information in three primary ways:
Examples of information that may be collected include your name, email address, mobile number, institution name, program details, usage data, test performance, progress analytics, device identifiers, IP address, and communication history.
When universities or institutions partner with Techsnap they may share certain student information with us for academic and administrative purposes. Such information is shared under formal agreements or Memorandum of Understanding and is used only for delivering services requested by the institution such as assessments, analytics, training, or certification services.
Techsnap uses personal data to deliver and improve educational services. This includes account creation, authentication, academic testing, issuing certificates, progress tracking, learning recommendations, placement support, platform security, analytics, communications, and compliance with legal obligations.
Techsnap follows a strict consent-first model. We process personal information only when consent is given or when another lawful ground exists.
✓ You have the right to withdraw consent at any time
Withdrawal of consent may limit access to certain services but does not affect the lawfulness of prior processing.
We do not use deceptive consent methods or dark patterns, and we do not require consent for unnecessary tracking.
Techsnap may be used by students who are minors depending on institution policies. When required by law, parental or institutional authorization is obtained before processing such information. We do not knowingly collect data from children without lawful consent and we do not commercially profile minors.
Techsnap uses cookies, session identifiers, local storage, analytics tools, and similar technologies to operate and improve our platform. These technologies support login security, exam continuity, saved preferences, fraud detection, performance optimization, offline usage, and academic analytics. We do not use tracking technologies to sell data, profile minors for advertising, perform cross-site surveillance, or track users secretly.
When you use our services we automatically collect data such as device information, browser details, IP address, access times, feature usage, crash logs, and diagnostic information. This information helps safeguard account security, fight fraud, improve system performance, and understand platform usage patterns.
Techsnap may share information under limited conditions including sharing with universities that a student is affiliated with, service providers necessary for delivery such as hosting or email infrastructure, legal authorities when required by law, analytics providers under confidentiality agreements, and professional advisors for compliance or auditing purposes. We do not sell personal data and we do not share student records for unrelated advertising purposes.
Personal information may be stored or processed in India or in other countries where our service providers are located. In all cases reasonable security and contractual protections are applied to safeguard data.
Techsnap retains information only for as long as necessary to provide services, fulfill institutional agreements, satisfy legal or tax obligations, resolve disputes, prevent fraud, and enforce policies. When information is no longer required it is securely deleted or anonymized.
Depending on applicable laws, users may have rights to access, correct, update, restrict processing, withdraw consent, request deletion, and raise grievances regarding personal data. Requests may be submitted to Techsnap or to partnered universities where data was supplied by the institution.
Techsnap uses administrative, technical, and organizational security measures to protect data including:
Important: No method is completely immune from risks; however, Techsnap takes all reasonable steps to protect information.
We may send account notifications, security alerts, policy updates, academic reminders, and service communications. Promotional communications require consent and may be opted out of at any time. Transactional and security communications cannot be opted out because they are necessary for service delivery.
If you access Techsnap from outside India, your data may be transferred to India or other jurisdictions. Your continued use indicates consent to such transfer, subject to protective measures.
Techsnap may update this policy when laws change or services evolve. Updated versions replace prior versions. Users will be notified where legally required. Continued use of Techsnap means acceptance of the updated policy.
For questions, concerns, withdrawal of consent, or complaints regarding privacy practices you may contact:
Support Email: support@techsnap.in
Grievance Officer Email: grievance@techsnap.in
We will make reasonable efforts to address concerns promptly in accordance with applicable law.
© 2024 Techsnap Private Limited. All rights reserved.